Career Journey

18+ years building and scaling world-class engineering organizations across telecom, fintech, and global research

Career Highlights

People Led
200+
Engineers mentored and managed
Years Experience
20+
In software engineering
Systems Modernized
150+
Legacy to cloud-native
Cybersecurity
ISO 27001, CIS Controls, Bug Bounty
Portfolio Value
$100M+
Projects delivered

Core Strengths

Key areas of expertise that drive successful outcomes across organizations

High-Performance Engineering Organization Building

Building, scaling, and leading world-class engineering teams that consistently deliver exceptional results through strong culture, clear vision, and effective empowerment.

Team BuildingCultureLeadershipScaling

Cloud, Platform, and Architecture Strategy

Defining and executing comprehensive cloud-native strategies, platform engineering initiatives, and architectural patterns that drive innovation and operational excellence.

Cloud NativePlatform EngineeringArchitectureStrategy

Enterprise Technology Transformation Leadership

Leading large-scale technology transformations from legacy systems to modern, scalable architectures with measurable business impact and minimal disruption.

TransformationModernizationLegacy MigrationChange Management

Cross-Functional Influence & Strategic Leadership

Driving alignment across engineering, product, and business stakeholders to achieve strategic objectives through clear communication and collaborative decision-making.

Stakeholder ManagementStrategyCollaborationInfluence

Cybersecurity & Resilience Uplift at Scale

Implementing comprehensive security practices, achieving compliance certifications, and building resilient systems that protect critical infrastructure at enterprise scale.

SecurityComplianceResilienceRisk Management

Experience Timeline

Senior Director, Software Engineering, Consumer IT

Singtel
Singapore
Dec 2023 – Present

Lead Singtel Consumer IT's tech transformation, driving system modernization, cloud strategy, and engineering culture at senior leadership level.

▸Leading 100+ members for a portfolio of 30+ applications including CRM, Product Catalog, Order Management, Service Activation, Billing, Fraud, Roaming, etc.
▸Directed a $50M BSS Core Modernization & Azure Migration covering 26 mission-critical systems; improved resilience, performance, and long-term maintainability
▸Led a $6M multi-datacenter migration across 40+ applications with zero customer impact, strengthening operational continuity

Senior Director, Software Engineering, Digital Technology

Singtel
Singapore
Jul 2020 – Nov 2023

Led a Backend Engineering team of 90+ members for Singtel's main digital channels, modernizing backend and establishing foundation for digital acceleration.

▸Designed and launched Singtel's Backend-as-a-Service (BaaS) platform with 30+ reusable microservices powering 6 digital channels
▸Modernized 150+ backend systems to Latest Java, Spring Boot, Kubernetes/EKS, and unified engineering standards
▸Standardized development patterns, improved consistency, and increased delivery velocity by 60% across digital teams

Deputy Vice-President, Engineering & Architecture

Prudential Assurance Company Singapore
Singapore
May 2019 – Jul 2020

Lead an engineering and architecture team of 20+ members for Distribution Platforms and AI, driving modernization, engineering governance, and capability uplift.

▸Defined and deployed a unified enterprise SDLC, architecture standards, and engineering governance model
▸Enhanced DevOps and SRE, boosting resilience, observability, and automation for Prudential's digital platform
▸Delivered strategic digital applications including the Pulse by Prudential mobile ecosystem and AI-driven e-Claims automation

Staff Software Engineer (Engineering Coach)

Pivotal
Singapore
Jun 2017 – May 2019

Enabled enterprise clients to adopt modern engineering practices and cloud-native architectures.

▸Transformed engineering culture through XP, TDD, pairing, and lean delivery practices
▸Guided clients on microservices architecture, cloud-native systems, and continuous delivery
▸Influenced C-level and senior stakeholders on engineering transformation strategies

Engineering Manager (Senior Leadership Team)

ShopBack
Singapore
May 2016 – May 2017

Member of Shopback Senior Leadership Team.

▸Led the adoption of microservices architecture developing more than 15 microservices
▸Scaled ShopBack's platform architecture to serve six markets
▸Defined product and engineering roadmap, aligning technology initiatives with business objectives

Lead Software Engineer, Warehouse Tools

Redmart (Lazada Company)
Singapore
Apr 2015 – May 2016

Led the design and deliver of 10+ microservices powering warehouse automation, reducing manual processing time by approximately 20–30%.

▸Built cloud-native infrastructure on AWS with over 99% automated test coverage, enabling multiple safe deployments per day
▸Executed a zero-downtime migration for over 100 applications during a major database overhaul
▸Embedded XP/TDD and CI practices, decreasing defect rates and improving delivery consistency

Lead Software Engineer

That Green Space
Singapore
May 2014 – Mar 2015

Led the software development of a Property Estate Management application.

▸Architected a 10-module estate platform improving workflow automation by 40% for admins
▸Built fully automated CI/CD pipelines and AWS infrastructure reducing deployment time from hours to minutes
▸Implemented observability stack (logging, monitoring, alerting) and SRE basics, improving platform stability

Senior Software Engineer

CERN
Geneva, Switzerland
Apr 2011 – Apr 2014

Led software development of 'Indico' project, handling both backend and frontend development.

▸Led development of features such authentication, payments or registration
▸Developed from scratch Indico Mobile, a streamlined mobile version, and Indico check-in application for online check-ins
▸Automated hardware installation, configuration, and maintenance

Software Engineer

CERN
Geneva, Switzerland
Oct 2009 – Mar 2011

Worked as Platform Engineer in ETICS project, a tool for building and testing software.

▸Automated deployment to streamline processes and increase productivity
▸Developed a custom monitoring system to ensure optimal reliability of the infrastructure
▸Managed software build and test infrastructure

Senior Project Technician

CESGA
Santiago, Spain
Jul 2008 – Jun 2009

Resource management, coordination, and documenting the NextCESGA project, funded by FP7 of EU.

▸Produced a SWOT analysis for the NextCESGA strategic initiative
▸Created a comprehensive Benchmarking Report
▸Developed an Action Plan for the organization

Senior Developer

ITDeusto (Oesia)
Vigo, Spain
Mar 2008 – Jun 2008

Led the analysis, design, development, and testing of the Mainframe system for Caixanova.

▸Utilized COBOL, CICS, and DB2 for backend development
▸Developed user interface using VB.NET and C#
▸Provided user support, ensuring seamless system functionality and user satisfaction

Analyst

Accenture
Madrid, Spain
Aug 2007 – Feb 2008

Played a key role in the end-to-end lifecycle of the new Mainframe system for BBVA.

▸Contributed to analysis, design, development, and testing phases
▸Utilised COBOL, CICS, IMS, and DB2 for backend development
▸Leveraged Java to create a modern user interface

Advisory & Volunteering

External Advisory Board Member

ISTD - Singapore University of Technology and Design (SUTD)

Singapore
Apr 2023 – Present

Providing strategic guidance on industry trends, curriculum development, and bridging academia with industry practices in Information Systems Technology and Design.

▸Advising on curriculum alignment with industry needs and emerging technologies
▸Sharing insights on engineering practices, DevOps, and platform engineering
▸Connecting students and faculty with industry opportunities and real-world challenges

Education & Credentials

Executive

Chief Technology Officer Programme

NUS Advanced Computing for Executives

Singapore
Jun 2023 – Mar 2024

Executive education programme focusing on strategic technology leadership, digital transformation, innovation management, and C-suite responsibilities for technology executives.

Key Focus Areas:
▸Strategic Technology Leadership & Digital Transformation
▸Innovation Management & Emerging Technologies
▸Enterprise Architecture & Platform Strategy
▸Executive Decision Making & Business Acumen

Certificate of Advance Studies, Information Technologies

University of Santiago de Compostela

Santiago, Spain
Sep 2008 – Sep 2010

Master in Computer Engineer

University of Deusto

Bilbao, Spain
Oct 2005 – Jun 2007

Bachelor in Technical Engineering in Business Data Processing

University of Deusto

Bilbao, Spain
Oct 2002 – Jun 2005

Global Profile

Languages

SpanishNative
EnglishFluent
FrenchProfessional

International Experience

Singapore
11+ years
Switzerland
4 years
Spain
3 years
3
Countries